The Privacy Policy for M&J Dog Essentials Website and Online Store

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general information and track visits to our website. Please refer to the “Do We Use Cookies?” section below for more information about cookies and how we use them.

What do we use your information for?

Any of the following information we collect from you may be used in one of the following ways:

1. To personalize your experience.
Your information helps us to better respond to your personal needs.
2. To improve our website.
We continually strive to improve our website offerings based on the information and feedback provided by you.
3. To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.
4. To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivery purchased product or service requests.
5. To send periodic emails.
The email address you provide for order processing will only be used to send you information and update pertaining to your order. If you decide to opt-in to our newsletter list, you will receive emails that may include company news, updates, related product or service information, etc. Should you decide to opt-out of our mailing list, a one-click unsubscribe link is include with each newsletter.

How do we protect your information?

We implement a number of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We will only use or display the last four (4) digits of a credit card number when confirming an order, but we transmit the entire credit card number to the appropriate credit card company when processing an order.

Do we use cookies?

Yes, cookies are small files that a site or service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables sites or service providers to recognize your browser and capture and remember certain information. We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and aggregate data about site traffic and site interaction so that we can offer a better site and tools in the future. We may contract with third-party service providers in order to assist us in better understanding our site visitors. These service providers are not permitted to use the personally identifiable information collected on our behalf except to help us improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include third parties who assist us in operating our website, processing orders and/or payments, conducting our business, or servicing you, so long as those companies agree to keep the information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other rights, property or safety. However, non-personally identifiable visitor information may be provided to parties for marketing, advertising or other uses. These third party advertisers may send information or advertisements to your browser, and they automatically receive your IP address. They may use cookies or other technology to increase the effectiveness of their advertising, and such third party practices are not covered by this privacy policy.

Children’s Online Privacy Protection Act (COPPA) Compliance

We are in compliance with the terms of COPPA. We do not knowingly collect any information from anyone under 13 years of age.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not information collected offline.

Your Consent

By using our site, you consent to our website’s privacy policy.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using our contact form or the information below:

M&J Dog Essentials, LLC.
P.O. Box 118525
Chicago, IL 60611
Toll Free: (888) 663-5682